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Customer support:+ 420 585 114 483 info@ravslezak.com

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Home / Brands / RAV Slezák

RAV Slezák, Page 202

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+ 420 585 114 483
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FAQ - Frequently Asked Questions

General Information
Service and Warranty
Manufacturing and Installation

General Information

Are you a Czech company?

Yes, we are a Czech manufacturer of faucets and accessories based in Olomouc.

Do you have a sales network in the Czech Republic and Slovakia?

Yes, we have a large network of distributors, whose list you can find on our website under "DEALERS".

Where can I see your products?

You can see our products at our showroom in Olomouc or at our distributors, whose list you can find on our website under "DEALERS".

Do you ship outside the Czech Republic?

Yes, we provide shipping outside the Czech Republic.

Which carrier do you use – who will deliver my order?

We use DPD for parcel shipping and TOPTRANS for pallet shipments.

Service and Warranty

What are your warranty conditions?

We are so proud of and confident in our products that we offer an extended warranty. You can find the warranty period on our website under "SERVICE".

Do you have a service network in the Czech Republic and Slovakia?

Yes, we provide service throughout the Czech Republic and Slovakia. Each complaint is assessed individually by our service department.

Do you participate in exhibitions and fairs?

Yes, we regularly participate both in the Czech Republic and abroad.

Manufacturing and Installation

Are you a manufacturing company?

Yes, we design, engineer, manufacture, assemble, and package our faucets and accessories ourselves.

Can you produce custom designs?

Yes, the greatest pride of our product range is our faucets, which we also produce to order.

Do you provide installation services?

Unfortunately, we do not provide installation services, but we can recommend distributors in your region or service and installation companies.

What about your brand and ecology?

We offer not only faucets with an ECO system but also components that save both nature and your wallet.

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